Your Privacy Is Our Priority

This Privacy Policy ("Policy") defines the data relationship between the entity operating the l89s platform (https://l89s.lat) and its users. This Policy applies to you when you visit the l89s website, create an account, play games, or use our services.

We believe your personal information belongs to you. l89s collects only the minimum data necessary to operate our services properly. We do not sell your information to any third party without your consent.

Please note before reading this Policy: continuing to use our platform means you have agreed to all the terms of this Policy. If you do not agree with any term, please stop using our services.

l89s collects two types of information — information you provide directly and information collected automatically.

2.1 Information You Provide

When you register on our platform or use our services, you may be asked to provide the following:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Identity verification documents (where applicable)
• Payment information (bKash, Nagad, Rocket, or bank account details)
• Communication history when you contact our support team

2.2 Automatically Collected Information

When you use our website, the following information may be collected automatically:

• IP address and device type
• Browser type and operating system
• Pages visited and session duration
• Data from cookies and similar tracking technologies
• Gaming activity and transaction history

l89s uses collected information for the following purposes:

We will not use your information beyond the purposes listed above. If we need to use your data for any new purpose, we will notify you in advance.

Cookies are small data files stored in your browser. l89s uses several types of cookies:

4.1 Essential Cookies

These cookies are essential for the website's core functionality. Without them, login, transactions, and session management are not possible. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies remember your preferences — such as language settings or display preferences — so you get a personalized experience on every visit.

4.3 Analytics Cookies

These cookies help us understand how users interact with our platform, which pages are most popular, and where there is room for improvement. This data is analyzed in aggregated and anonymized form.

You can disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause some parts of our service to not work correctly.

l89s does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

5.1 Service Provider Partners

We share only the necessary data with selected third-party providers (such as payment processors, cloud storage, and identity verification services) required to operate our services. These providers operate under strict confidentiality agreements and may not use the data without our authorization.

5.2 Legal Obligations

Data may be disclosed in response to a court order, government directive, or other legal obligation. In such cases, we will try to notify you to the extent possible, unless prohibited by law.

5.3 Business Changes

If l89s undergoes a merger, acquisition, or asset transfer, your information may be part of that process. In such cases, the new controller will be bound to comply with the terms of this Policy.

5.4 Responsible Gaming Support

Where a gambling-related problem is identified and with the user's consent, we may share relevant information with appropriate support organizations.

l89s uses industry-leading technology to protect your information:

• SSL Encryption: All data transmissions are secured via SSL/TLS encryption.
• Encrypted Storage: Stored data is protected with strong encryption algorithms.
• Access Control: Only authorized personnel can access specific data.
• Security Reviews: Regular security audits and vulnerability assessments are conducted.
• Password Hashing: Your password is never stored in plain text — it is hashed using a one-way cryptographic function.
• Firewall Protection: Advanced firewalls and intrusion detection systems remain active at all times.

Please note: 100% security on the internet cannot be guaranteed. While we take every measure to protect your data, no method is entirely foolproof. Please keep your account password secure and do not share it with anyone.

l89s retains your information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.

• Account Information: For as long as the account is active, and after closure, for the period required by applicable law.
• Transaction Records: Financial transaction records are retained for the period specified under relevant regulations.
• Communication History: Support chats and email records are generally retained for the lifetime of the account.
• Marketing Consent: Related data is deleted once you withdraw your consent.

As a user of the l89s platform, you have the following rights over your own information:

8.1 Right of Access

You may request to know what information we hold about you. After verification, you will be informed within a set timeframe.

8.2 Right to Rectification

If your information is inaccurate or incomplete, you may request a correction.

8.3 Right to Erasure

In certain circumstances, you may request deletion of your personal information. However, we may be required to retain some data due to legal obligations.

8.4 Right to Restriction of Processing

In some cases, you may request that processing of your data be restricted, particularly if there is a dispute about the accuracy of the data.

8.5 Right to Withdraw Consent

If you have given consent for marketing communications, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out prior to withdrawal.

To exercise these rights, please contact our support team: [email protected]

l89s is an adults-only platform — strictly for users aged 21 and above. We do not knowingly collect any information from persons under the age of 21.

An age verification process is conducted at the time of registration. If we become aware that a minor is using our platform, the relevant account and all associated data will be deleted immediately.

If a parent or guardian becomes aware that their child has registered on our platform, please contact us immediately.

Our platform works with game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, Ezugi, and others). These providers have their own privacy policies that apply to their respective services.

l89s is not responsible for the privacy practices of third-party service providers. However, we only work with providers who follow the same standards for data protection.

l89s may update this Privacy Policy from time to time. When a significant change occurs:

• The update date on this page will be changed.
• For significant changes, you will be notified at your registered email address.
• In some cases, your consent may be requested again.

Continuing to use the platform after any changes means you have agreed to the updated Policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, our support team is always here for you. l89s support is available 24 hours a day, 7 days a week, in both Bengali and English.

We take all data protection requests seriously. We aim to respond to any request to exercise your rights as quickly as possible.

We also recommend reading our Responsible Gaming Guidelines and Terms & Conditions, which apply together with this Privacy Policy.